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Here’s how to stop spam calls and texts for good – plus what to know about whether spam-blocking apps are legit.
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😡 How to end robocalls once and for all
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🕒 1 1/2-MINUTE READ
By Susan Hogan, News4 consumer investigative reporter; and Ambar Rodriguez, News4 producer
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Your phone rings, the number is unknown but you pick up in case it’s a doctor’s office or your child’s school – only to find it’s a debt-reduction offer or bogus info about how you won a free cruise.
Robocalls and scam texts are not only annoying but can lead to the loss of your hard-earned money.
Americans reported losing a whopping $10 billion to scams in 2023, the Federal Trade Commission says. Phone scams caused the highest per-person loss, at a median of $1,400.
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News4 and Consumer Reports have new advice on how to stop annoying robocalls and avoid becoming a fraud victim.
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❓ Check with your provider 📱
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Your cellphone provider may be your first line of defense, said Nicholas De Leon, a technology writer with Consumer Reports.
“The Federal Communications Commission requires your provider to have robocall-fighting technology. It’s free. Or maybe you pay a little more monthly to have spam-blocking features,” he said.
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▶️ WATCH THIS STORY
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👀 Change your phone settings 📲
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You can set your phone to only ring for calls from your contacts and people you’ve previously been in contact with.
On an iPhone, go to Settings >> Phone >> Silence Unknown Callers. Anyone you don’t know will go right to voicemail.
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🗙 Do not reply to texts from questionable sources 📵
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If you get an offer or link in a text from someone you don’t know, don’t respond or click.
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ADVERTISEMENT
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⛔ Try a scam-blocking app 👋
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Scam-blocking apps may help. Before you download, though, check reviews and read the fine print, De Leon warned.
“Double-check the privacy polices of these apps. They may be using your data, selling it, or they may be using it in ways you’re not comfortable with,” he said.